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South Korea's Direct-to-Consumer Food Commercialisation Project: Boosting Small Businesses and Reducing Food Waste

South Korea has initiated an innovative direct-to-consumer food commercialisation project aimed at helping small businesses and reducing national food waste. Spearheaded by the Ministry of Food and Drug Safety (MFDS), this project will enable small food processors to access consumers directly, bypassing traditional regulatory hurdles. This initiative, dubbed the 'instant sales' industry project, is set to revolutionise the local food industry by providing new sales channels and enhancing food safety monitoring.

Market Trends


Instant Sales Industry: Empowering Small Businesses

The 'instant sales' industry project represents a significant shift in South Korea's food processing and retail landscape. This initiative is designed to empower small businesses, particularly those in rural areas, by providing them with direct access to consumers. The project involves setting up sales stores at local government offices, where small food processors can market their products without the stringent requirements typically associated with food manufacturing and processing.


  1. Regulatory Framework: The new regulatory committee, comprising members from the local Food Safety Association, Korea Food Industry Association, and various academics, aims to create a framework that simplifies the process for small food businesses to enter the market. By exempting these businesses from obligations such as facility set-up or Hazard Analysis Critical Control Point (HACCP) certification, the project reduces start-up costs and administrative burdens, making it easier for small processors to commercialise their products​​.

  2. Direct Sales and Market Access: The initiative addresses a critical challenge faced by small food processors: limited market access. Traditionally, these businesses, often operating on farms, could only sell directly to consumers at their production sites or through limited direct delivery options. The instant sales project will establish direct sales stores managed by instant sales manufacturing authorities at local government offices, significantly enhancing consumer reach and convenience​​.

  3. Economic Impact: By facilitating direct sales, the project is expected to provide a substantial boost to local farmer incomes. It also aims to reduce food waste by creating new avenues for selling processed agricultural products that might otherwise go unsold. This not only benefits farmers economically but also contributes to national efforts to minimise food waste​​.


Food Safety and Monitoring

Despite the relaxed regulatory requirements for facility set-up and HACCP, food safety remains a priority for the MFDS. The ministry has outlined measures to ensure that products sold under the instant sales industry maintain high safety standards.


  1. Food Safety Management: Even though traditional food safety requirements are not mandatory for these small businesses, the MFDS will oversee food safety management and distribution. This oversight includes ensuring that products travel only short distances to local government offices equipped with refrigeration and freezing facilities, thereby reducing the risk of spoilage​​.

  2. Continuous Monitoring: The MFDS will implement continuous monitoring of the instant sales products to ensure public health is maintained. This includes consulting with all related stakeholders and industries to address any concerns and make necessary adjustments to the regulatory framework as the project progresses​​.

  3. Equity and Fairness: The project is designed to operate distinctly from general distribution channels, minimising any equity issues with other food manufacturers and processors. By creating a separate system for instant sales, the initiative ensures that traditional food businesses are not unfairly disadvantaged​​.


Strategic Actions


Strategic Action 1: Develop Robust Food Safety Protocols for Instant Sales

To maintain consumer trust and ensure public health, it is essential to develop robust food safety protocols tailored to the instant sales industry. This involves implementing comprehensive monitoring systems and providing guidelines for safe food handling and storage.


Steps for Implementation:

  1. Establish Monitoring Systems: Implement real-time monitoring systems for tracking the safety and quality of food products sold through the instant sales stores. Use digital tools to monitor temperature, hygiene, and storage conditions.

  2. Develop Safety Guidelines: Create detailed guidelines for safe food handling and storage specific to the instant sales industry. Provide training for small food processors on best practices in food safety and hygiene.

  3. Regular Inspections: Conduct regular inspections of the instant sales stores and production sites to ensure compliance with safety standards. Use a risk-based approach to identify and address potential hazards promptly.


Maintaining high food safety standards is crucial for consumer confidence and public health. By implementing robust protocols and regular monitoring, the instant sales industry can ensure the safety of its products and build trust with consumers. Enhanced food safety protocols are expected to reduce the risk of foodborne illnesses, improve product quality, and increase consumer trust. This strategy can also support the long-term sustainability and success of the instant sales industry.


Case Study: Similar initiatives in countries like Japan have successfully maintained high food safety standards through rigorous monitoring and compliance systems. These examples demonstrate the effectiveness of tailored food safety protocols in ensuring public health while supporting small businesses.


Strategic Action 2: Facilitate Market Access and Consumer Education

To maximise the benefits of the instant sales project, it is essential to facilitate market access for small food processors and educate consumers about the new sales channels and product offerings.


Steps for Implementation:

  1. Promote Local Government Stores: Conduct promotional campaigns to raise awareness about the direct sales stores located at local government offices. Highlight the convenience and benefits of purchasing locally produced foods.

  2. Consumer Education Programs: Develop educational programs to inform consumers about the nutritional benefits of the products available through the instant sales stores. Use various media platforms to reach a wide audience.

  3. Support Online Sales: Provide resources and training for small food processors to develop online sales capabilities. Create a digital marketplace to complement the physical direct sales stores, expanding market reach and convenience.


Facilitating market access and educating consumers are crucial for the success of the instant sales project. By promoting the new sales channels and highlighting the benefits of locally produced foods, the initiative can drive consumer demand and support small businesses. Increased consumer awareness and market access are expected to boost sales for small food processors, reduce food waste, and support local economies. This strategy also aligns with consumer trends towards supporting local businesses and sustainable food systems.


Case Study: In Italy, similar projects have successfully promoted direct-to-consumer sales of local agricultural products, resulting in increased farmer incomes and reduced food waste. These initiatives highlight the potential benefits of facilitating market access and consumer education.


Strategic Action 3: Enhance Support for Small Food Processors

To ensure the sustainability and growth of the instant sales industry, it is important to enhance support for small food processors. This includes providing financial assistance, technical training, and infrastructure development.


Steps for Implementation:

  1. Financial Assistance Programs: Develop grant and loan programs to support small food processors in setting up and expanding their businesses. Provide financial incentives for compliance with food safety standards and sustainable practices.

  2. Technical Training: Offer training programs on food processing techniques, business management, and marketing strategies. Collaborate with academic institutions and industry experts to deliver comprehensive training.

  3. Infrastructure Development: Invest in the development of infrastructure such as processing facilities, refrigeration units, and transportation networks. Ensure that small food processors have access to the necessary resources to maintain product quality and safety.


Providing comprehensive support for small food processors is essential for the success and sustainability of the instant sales industry. By addressing financial, technical, and infrastructural needs, the initiative can enhance the capacity and competitiveness of small businesses. Enhanced support for small food processors is expected to increase their productivity, improve product quality, and expand market reach. This strategy can also contribute to rural development and economic growth, supporting the overall goals of the instant sales project.


Case Study: In France, government support programs for small food processors have successfully increased the competitiveness and sustainability of local food businesses. These initiatives provide valuable insights into the benefits of comprehensive support systems for small food processors.

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