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Customisable Cold Coffee: Nestlé's Strategic Move in the APAC Market


A growing demand for customisable and convenient coffee options in the Asia Pacific region is presenting a new business opportunity.



Nestlé's launch of its Nescafé Espresso Concentrate aims to capitalise on this trend by offering a premium, barista-style iced coffee experience at home. This innovative product line is poised to meet the evolving preferences of APAC consumers and presents significant opportunities for exporters targeting this dynamic market.


Market Trends


Rising Demand for Cold Coffee

Nestlé's strategy is informed by the significant growth in cold coffee consumption, which has increased by 15% over the past four years, particularly among younger generations. The company's Nescafé Espresso Concentrate is designed to capture this trend by providing a versatile and convenient product that can be customised to suit individual tastes. Consumers can easily make iced lattes, Americanos, or even mix the concentrate with lemonade or juice for a refreshing beverage​​.


Customisation and Convenience

The key selling points of the Nescafé Espresso Concentrate are its customisability and ease of use. The product does not require special equipment or barista skills, making it accessible to a broad audience. By offering variants like Sweet Vanilla and Espresso Black, Nestlé caters to diverse consumer preferences. This focus on convenience and personalisation is expected to drive product adoption and market penetration​​.


Strategic Market Launch

Nestlé is launching the Nescafé Espresso Concentrate in Australia and China, tailoring its approach to each market. In Australia, the product will be available in bottle format through selected retailers, while in China, it will be sold via e-commerce platforms in a single-serve pod format. This strategic differentiation reflects Nestlé's understanding of local consumer behaviours and preferences, enhancing the product's potential for success​​.


Strategic Actions


To address the growing demand for convenience and personalisation in the APAC region, developing and marketing customisable cold coffee products is essential.


This approach involves conducting thorough market research to identify specific consumer preferences and consumption scenarios. By developing a range of coffee concentrates with various flavours, businesses can cater to diverse tastes. Leveraging local distribution channels and e-commerce platforms will ensure broad accessibility, while marketing campaigns should highlight the ease of use and customisation options.


The rationale behind this strategy is the rising trend of cold coffee consumption, especially among younger consumers, which presents a lucrative opportunity. Customisable products enhance consumer engagement and satisfaction, driving repeat purchases. This focus on customisation is expected to increase market share and brand loyalty in the APAC region, enhance brand differentiation in a competitive coffee market, and potentially allow for product line expansion to other regions based on its success.


Nestlé's Nescafé Espresso Concentrate emphasised on customisation and convenience, it serves as a successful model for other exporters looking to enter the cold coffee market. Nestlé's approach demonstrates how addressing consumer demand for personalised and convenient products can drive market growth and establish a strong brand presence.

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